Referrals Black Hole: NHS Delays Cause Patient Pain
Update: 2025-12-07
Description
Referrals Black Hole in Englands NHS: A New Report Uncovers Significant Delays and Communication IssuesA new report reveals that one in seven people needing hospital care in England are not receiving it due to lost, rejected, or delayed referrals, causing significant harm to three-quarters of these patients. Communication problems are also prevalent, with seven out of ten affected individuals only discovering their referral hasnt gone through after they chase up the NHS themselves. The report, based on a survey of over two thousand six hundred adults, highlights the human stories behind these delays and the need for improvement in the referral process.
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