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Reimagining Paratransit: TNC Collaboration

Reimagining Paratransit: TNC Collaboration

Update: 2024-10-02
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In this episode of Transit Unplugged, host Paul Comfort chats with paratransit thought leaders:

  • Andre Colaiace from LA Access Services
  • Chris Pangilinan from New York MTA
  • Eileen Collins Turvey from Portland's TriMet

They dive into how Transportation Network Companies (TNCs) are shaking up paratransit, making everything smoother for riders and more affordable for agencies. We get a rundown of their systems, highlighting how they're tackling daily challenges and boosting efficiency.

Sponsored by Uber Transit, this episode also looks at how public-private partnerships are changing the game for public transportation. It’s a deep dive into the practical steps being taken to improve and modernize paratransit services.

Uber recently published Transit Horizons 2.0: The Mobility Evolution. This industry perspective paper explores how public-private partnerships have and can enhance public transportation. It’s available for download at uber.com/transithorizons.

Coming up next week we talk about the essential role transit plays in rural communities. Our guest is Brandon Nurmi, Director of Arrowhead Transit in Eastern Minnesota. We often forget that in many rural communities there are few alternatives to transit. There aren't many TNCs and often people have to travel long distances for things like doctors and school. Thanks to transit, and a legion of volunteer drivers, people in rural areas can get where they need to go.

Transit Unplugged is brought to you by Modaxo https://www.modaxo.com

  • Host: Paul Comfort
  • Producer: Paul Comfort
  • Editor and Writer: Tris Hussey
  • Executive Producer: Julie Gates

Special thanks to:

  • Brand design: Tina Olagundoye
  • Social Media: Tatyana Mechkarova
  • Marketing content, Transit Unplugged Newsletter, & transit puns: Tris Hussey

If you have a question or comment, email us at info@transitunplugged.com.

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00:00 Uber Paratransit with intro

00:53 Evolution of Paratransit Services

01:11 Meet the Leaders of Paratransit Systems

03:34 Discussion with Chris Pangilinan - New York City

04:01 Discussion with Andre Colaiace - Los Angeles

05:16 Discussion with Eileen Collins Turvey - Portland

06:43 Challenges and Innovations in Paratransit

07:41 Utilizing TNCs and Taxis for Paratransit

13:46 Technology Integration in Paratransit

18:31 Future of Paratransit Services

22:39 Coming up next week on Transit Unplugged

Disclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

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Reimagining Paratransit: TNC Collaboration

Reimagining Paratransit: TNC Collaboration

Paul Comfort, SVP Modaxo