In this episode, Lars and Paulina discuss the complexities of conflict within teams, emphasizing that while conflict is inevitable, the process of repairing relationships is often neglected. They explore the importance of addressing uncomfortable emotions, the role of effective communication, and the necessity of implementing repair rituals to foster a healthier workplace culture. The conversation also touches on cultural differences in conflict resolution and the significance of self-reflection and accountability in preventing recurring conflicts. Ultimately, they encourage leaders to model good conflict resolution practices and to embrace imperfection in their approaches to repair.

Culture Code Foundation https://www.culturecodefoundation.com/

Paulina on LinkedIn https://www.linkedin.com/in/ccf-paulina-von-mirbach-benz/

Paulina on Instagram https://www.instagram.com/sceptical_paulina/ 

Lars on LinkedIn https://www.linkedin.com/in/larsnielsenorg/

Lars on Instagram https://www.instagram.com/larsnielsen_cph/

Takeaways

Conflict is a natural part of team dynamics.

Repairing conflict is essential for maintaining relationships.

Ignoring conflict can lead to resentment and dysfunction.

Effective communication is crucial for conflict resolution.

Repair rituals can help teams navigate conflicts better.

Cultural differences influence how teams handle conflict.

Self-reflection is key to understanding one's role in conflicts.

Silence does not resolve underlying issues.

Leaders must model good conflict resolution practices.

Embracing imperfection in repair rituals fosters growth. 

Chapters

00:00 Power Outage: A Modern Disconnect

04:14 Understanding Conflict in Teams

06:12 The Importance of Repairing Conflict

13:40 Effective Communication for Conflict Resolution

21:40 Implementing Repair Rituals in Teams

27:41 Cultural Differences in Conflict Handling

30:00 Debunking Myths About Conflict Resolution

38:10 Self-Reflection and Accountability in Conflict

42:30 Embracing Imperfection in Repair Rituals