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A billion-dollar talent marketplace doesn’t happen by accident—it happens when access, scale, and experience come together. We sit down with  Michael Morris the head of Torc at Randstad Digital to unpack how a once-independent platform now matches millions of professionals with work, why the talent market feels like a “teenage” phase, and how AI is reshaping recruiting without removing humans from the loop.

The conversation gets practical fast. Automation now handles the busywork—sourcing, screening, scheduling—so recruiters and hiring managers can focus on what actually drives outcomes: culture fit at the team level, long-term growth, and a great candidate experience. We challenge sacred cows like resumes and rigid job descriptions, and explore how a next-generation marketplace will let customers express needs via prompts, voice, and examples. The result is faster, clearer matching that opens doors for more diverse, AI-enabled talent, from Python developers to marketers fluent in prompt-driven workflows.

We also dig into the skills that matter most as enterprises chase AI readiness. Coding is no longer the bottleneck; user experience and domain fluency separate good from great. That’s why soft skills and communication sit alongside credentials from Microsoft, Google, and OpenAI, and why personalized learning beats one-track training. Whether you’re building a data team in healthcare, prototyping fintech apps, or scaling a platform, the path forward is the same: invest in people, modernize how you describe work, and use AI to upgrade—not replace—the human touch.

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