S1: E1 - Shift Left: Doing More with Less

Update: 2020-04-13

Description

Are you looking for actionable steps to help your organization shift left and empower end-users? Curious as to what shift left is all about? Tune in as our host Braden Jones speaks with Kugi Usmani and Yash Parikh, who share their invaluable expertise as Service Management Consultants at TOPdesk Canada.

Grab your notepad and get ready to jot down tips and tricks that will enable you to add value, and incorporate shift left principles in your organization!

Comments

In Channel

S2: E06 - Customer Stories: Laurie Morrow

2021-04-0611:46

S2: E05 - Improving Virtual Interaction

2021-03-2313:08

S2: E04 - Customer Stories: Tom Wearing

2021-02-2213:15

S2: E03 - Rekindle Collaboration

2021-02-0814:10

S2: E02 - Sustainable Self-Service

2021-01-2612:22

S2: E01 - Customer Stories: Forward thinking for 2021

2021-01-1226:50

S1: E10 - Maximize Self Service, Minimize Walk-ups

2020-08-1815:57

S1: E9 - ServiceDesk Leadership: Empowering your Team

2020-08-0415:05

S1: E8 – Hybrid and Agile Working: Adjusting to the New Norm

2020-07-2115:35

S1: E7 - Leveraging Metrics to Benefit the Customer

2020-07-0716:37

S1: E6 - Post-COVID Digital Transformation Opportunities

2020-06-2316:36

S1: E5 - Enterprise Service Management: Breaking Down Departmental Barriers

2020-06-0913:14

S1: E4 - Cultural Change? Fear not!

2020-05-2616:21

S1: E3 - ITSM: Customer Experience is Key

2020-05-1113:11

S1: E2 - Hybrid Working: Smarter Remote Management

2020-04-2814:56

S1: E1 - Shift Left: Doing More with Less

2020-04-1314:03

Bonus - ITAM and knowledge management with Roots Canada

2022-05-1913:03

S2: E08 - Journey to the TOP: Wolter Smit

2021-05-0435:19

S2: E07 - Knowledge Management: Work Smarter, Not Harder

2021-04-2014:42

00:00

1.0x

S1: E1 - Shift Left: Doing More with Less

#box-pro-ellipsis-176486930600854{-webkit-line-clamp:2;}S1: E1 - Shift Left: Doing More with Less

S1: E1 - Shift Left: Doing More with Less

TOPdesk

S1: E1 - Shift Left: Doing More with Less