S2.E10. How to empower your frontline to be a problem solving force for good
Update: 2023-01-01
Description
Empower Your Frontline Employees To Create Change.
It is tempting to push the responsibility for organizational change into employees. And, while they play a vital role in this process, employees can only create change when you lead the way.
So how do you get this right?
Take the time to invest in a systemic response. And then empower your employees with the tools and resources to remove the proverbial pebble in the shoe problems.
Employees can bring their creativity and expertise to solve frontline problems when they feel fully supported by you.
Listen to find out:
- Why it is so important to involve your people in making big changes
- How you can take frontline complaints and turn them into creative ideas
- Why it is important to listen to feedback, even when it's painful
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