S3 Ep6 - Pain Points: Improving the John Lewis Customer Experience

Update: 2021-07-29

Description

Welcome to Episode 6 of the Partnership Podcast 3rd series - our final podcast of the series. This latest episode offers an introduction into how we are improving the John Lewis customer experience through a project called “Pain Points”.

In this episode, we hear from guests Claire Pointon, Ray Biggs and Jillian Fergusson.

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In Channel

S3 Ep6 - Pain Points: Improving the John Lewis Customer Experience

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S3 Ep6 - Pain Points: Improving the John Lewis Customer Experience

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S3 Ep6 - Pain Points: Improving the John Lewis Customer Experience

Partnership Podcast

S3 Ep6 - Pain Points: Improving the John Lewis Customer Experience