SC 89 - They said what?!? How to avoid patient messaging pitfalls (and increase conversions!)
Description
We do a lot of secret shoppers and we almost always uncover a process or communication that leaves management saying "They said what?!?" We get it, this happened to US in practice once upon a time. It was a painful yet incredibly helpful process to uncover just how many things we 'thought' were happening or being communicated to potential patients, but in reality were not.
Join us to find out:
- what we did about it
- how we created a system that worked
- and was sustainable
- Secret Shopper Exercise
for consistent patient communication and efficient processes - that increased our conversions big time!
✅ Available Resources:
👍 If you found this insightful, hit the LIKE to let us know it resonated.
💬 Share in the comments your perspective and any topics you'd like to see us tackle!
👉 Subscribe to stay in the know.
📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials
🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07
If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.
United States
