SDR #331: Service Department Culture Mistakes: What's Destroying Your Fixed Ops Team (and How to Fix It)
Description
Your service department's biggest problem might not be your advisors, your techs, or your customers—it's your culture.
In episode #331 of SDR, Chris Collins and Coach Christian expose the top seven service department culture killers that are quietly destroying dealership performance, morale, and profitability.
If you're a Service Manager or Fixed Ops Director, you'll learn:
- Why unclear goals and weak leadership breed chaos
- How toxic and low performers destroy team morale
- Why most managers confuse effort with results
- How to rebuild your dealership culture from the ground up
Plus: hear Chris's hilarious (and painful) story of trying to get his own car serviced — and how that experience proves how broken many dealership systems really are.
Whether you run a high-volume store or a small service department, this episode will help you build the culture your team deserves — and your numbers demand.
#serviceadvisortraining #fixedops #servicemanager #sdr #servicedriverevolution #chrisbulldogcollins
OnDemand Training FOn-Demandor Huge Results - https://shorturl.at/j7J8u
Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule
Got a question? Call us at 1-833-3-ASK-SDR Grab Chris' New Leadership Book I AM LEADER: https://iamleader.com
Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln
Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq























