Scope of Loyalty & CRM across different industries w/ Dilpreet Singh, Head - CRM & Loyaly, Oberoi Hotels
Update: 2021-07-26
Description
In this episode, Xeno's co-founder Pranav Ahuja is joined by Dilpreet Singh, Head- CRM & Loyalty, Oberio Hotels.
Dilpreet talks about his learning across the different kinds of loyalty & the recipe for creating a successful loyalty program.
Tune into the podcast to get a deeper insight into the world of loyalty, from the basics of why you need a loyalty program to scaling & running a successful one.
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