Scott Brown, Head of Contact Center at Zoom

Update: 2022-06-14

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Our guest today is Scott Brown, Head of Contact Center at Zoom. We talk to Scott about Zoom's new CCaaS offering, dealing with customer service perceptions, how Zoom's acquisition of Solvvy fits into the CX market, and more!

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Scott Brown, Head of Contact Center at Zoom

#box-pro-ellipsis-176332021351710{-webkit-line-clamp:2;}Scott Brown, Head of Contact Center at Zoom

Scott Brown, Head of Contact Center at Zoom

InflowCX

Scott Brown, Head of Contact Center at Zoom