DiscoverUnder the Influence with Martin HarveyShituation: How to hold your authority when patients push back
Shituation: How to hold your authority when patients push back

Shituation: How to hold your authority when patients push back

Update: 2025-10-22
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Description

Some patients test your boundaries.
They talk over you.
They tell you what they “need.”
And suddenly, you feel like the passenger in your own consultation.

In this episode, Martin breaks down how to handle power dynamics in practice, especially with dominant, symptom-focused personalities.

You’ll learn:

  • Why these patients push back (and what belief drives it)

  • How to keep authority without confrontation

  • The subtle communication shifts that turn control battles into connection

If you’ve ever left a consult thinking, “I lost that one,” this episode will help you win back your confidence.


Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0

To learn more about Reactivate to Accelerate

https://insideoutpractices.thinkific.com/courses/reactivate

Learn more about Daily Visit Communication 2.0

https://insideoutpractices.thinkific.com/courses/daily-visit

Email me - martin@insideoutpractices.com

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Shituation: How to hold your authority when patients push back

Shituation: How to hold your authority when patients push back

Martin Harvey