Story-Driven Hospitality in 2024 - Samantha Hardcastle
Update: 2024-08-24
Description
In this episode, Samantha Hardcastle, Founder & Creative Director at The Storied Experience, shares her insights on creating purposeful concepts and guest journeys that go beyond the traditional hotel stay.
Listeners will learn:
- How Samantha's work focuses on creating experiences that align guests with their desired selves and open up new paths for them (02:57 )
- The importance of understanding the deeper mission behind a hotel and helping hoteliers reconnect with their original purpose (05:16 )
- How environment impacts behavior and the concept of enriched environments that can trigger new thoughts, perspectives, and actions (06:10 )
- Examples of activations within hotel environments that provoke curiosity and invite engagement (08:09 )
- The benefits of aligning hotel experiences with the tourism industry and focusing on experiential aspects (11:03 )
- The significance of incorporating a sense of place and local history into hotel experiences in an interactive and sensorial way (14:37 )
- The potential for hotels to embrace regenerative travel principles and create positive impacts on their local communities (16:42 )
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Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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