In this episode of Connect with Confidence, Kerrie chats with Vinay Pushpakaran from Chennai - professional speaker, customer experience and sales consultant, past President of the Professional Speakers Association of India, and co-author of Filter Coffee Chronicles.

We explore:

• How Vinay’s first business deal collapsed, and the mentor whose words helped him rise again
• Why every business is in the customer experience business, and how small “extra 30-second” gestures create lasting delight
• The heart behind Professional Speakers Summit 2026, built around the theme of synergy and meaningful connection
• How quiet moments of connection - even with strangers - can shift perspectives, especially for introverts
• The story behind Filter Coffee Chronicles, a collaborative book of short, soulful stories created during lockdown

This conversation is a warm reminder that setbacks are part of the journey, that tiny moments of kindness matter, and that you make a bigger difference than you realise.

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Find Vinay here -

Website: ⁠⁠⁠⁠⁠⁠https://www.vinaypushpakaran.com/

LinkedIn:⁠ ⁠⁠⁠⁠https://www.linkedin.com/in/vinaypushpakaran/

Facebook: https://www.facebook.com/bootstrapmarketer

Instagram: https://www.instagram.com/vinaypushpakaran/

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