TRAILER | What to do when clients go quiet.
Update: 2025-08-28
Description
In this episode of Resting Pitch Face, Polly and Dan tackle the “quiet quitter client” — the one who doesn’t shout, doesn’t complain… just slowly disappears.
You know the type: they stop replying to emails, push back meetings, give vague one-liners like “just make it better,” then reappear two months later asking why results dipped. They’re not the worst clients, but they’re often the most draining — and knowing when to fix it (or fire them) is an agency survival skill.
If you’ve ever chased client replies, guessed at strategy with zero input, or secretly fantasised about hitting “unsubscribe” on an account, this one’s for you.
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