Host Clara Mount interviews Terry Castillo, Training and Development Manager for the Orange County Clerk of Courts. The first half of the show is the Crummer Connections interview recorded and broadcast in Fall 2021. The second half of the show is a panel Q&A session with Terry and selected Crummer alumni and students, featuring discussions on her career, and the importance of active listening as you serve others.

00:44 -- Introducing the panel


02:30 -- Philosophy of service


10:30 -- Backstory


18:24 -- Early career aspirations and transitions


29:38 -- Meet and greet with Terry Castillo


30:39 -- Serving on the Osceola County School Board, importance of active listening


38:03 -- Discussion of potential professions, lessons learned from role models


44:50 -- Crummer Insider Free Association


47:54 -- Measuring the impact of training and development


52:46 -- Personal and professional development


57:51 -- Closing message to the Crummer community

Books


The Hard Thing About Hard Things by Ben Horowitz --

https://www.amazon.com/dp/B00DQ845EA/ref=dp_kinw_strp_1


The Five Dysfunctions of a Team: A Leadership Fable by Patrick Lencioni – https://www.amazon.com/Five-Dysfunctions-Team-Leadership-Fable/dp/0787960756

Resources


Crummer Graduate School of Business -- https://www.crummer.rollins.edu

Credits


Guest -- Terry Castillo

https://www.linkedin.com/in/terrycastillo/


Production by Victor Media Group, Inc. -- https://victormediagroup.co/


Creator -- J.B. Adams


Host -- Clara Mount


Executive Producer -- Gerard Mitchell


Sound Editing -- Aaron Trnka


Production Assistance -- Kyle Sawyer


Crummer Panelists – Raquel Betancourt & Kyle Sawyer