The ‘Great Attrition’ in frontline retail—and what retailers can do about it

Update: 2022-07-28

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New research reveals which aspects of the employee experience matter most to US frontline retail workers. Retailers must pay attention and act quickly, or risk losing more than half their store staff.

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The ‘Great Attrition’ in frontline retail—and what retailers can do about it

McKinsey Retail & Consumer Goods

#box-pro-ellipsis-173251670212475{-webkit-line-clamp:2;}The ‘Great Attrition’ in frontline retail—and what retailers can do about it

The ‘Great Attrition’ in frontline retail—and what retailers can do about it

McKinsey Retail & Consumer Goods

The ‘Great Attrition’ in frontline retail—and what retailers can do about it