The (new) reality of retail returns
Update: 2024-12-02
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Maybe it broke, maybe it doesn’t fit, or maybe we realized we don’t need a Godzilla-shaped humidifier — whatever the reason, returns are expensive for stores, and they’re cracking down. Some 81% of retailers started charging customers for at least one of their return options last year. We’ll hear more. Plus, the dollar swings after Trump threatens tariffs, and a shipbuilder in Northern Ireland files for bankruptcy.
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