The 32 Hour Hotel Shift with Satchel Smith
Description
Hello and welcome to another episode of Hospitality, M.D.!
Imagine working the front desk when you receive that fateful call that the next shift is not able to come in. We have all been there, but no one else has had to be there for 32 hours straight! That is exactly what Satchel Smith had to do at the Homewood Suites in Beaumont, TX had to do when flooding from tropical storm Imelda unexpectedly closed all roads leading to and from the hotel. Join us as Satchel tells us his story on what happened during his shift and how the guests came together to help Satchel make it through his shift.
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