The AI Revolution: How it's Changing the MSP Landscape Feat. Kevin Lancaster
Update: 2025-09-03
Description
Episode Notes:
- The podcast episode features Kevin Lancaster, CEO of Channel Program, as a special guest.
- The discussion centers on the Channel Program platform, including its tools like Navistack, which helps MSPs visualize their technology stack, manage contracts, and integrate financial data.
- Kevin shares insights from the vast amount of data collected by Channel Program, highlighting the significant number of product categories and tools MSPs use.
- A major theme is the rapid evolution and impact of AI on the MSP industry, discussing how it's increasing margins through automation but also leading to commoditization.
- The conversation also covers the importance for MSPs to differentiate themselves by providing business value beyond traditional IT services and how AI is influencing the M&A landscape in the sector.
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