Managing the rituals of a loved one's death can be both bewildering and expensive.

And although no-one wants to think about it being like buying a holiday or car, it is a business with a supply chain involving funerals, burials and cremation.

A couple of years ago the Competition and Markets Authority - which protects people from unfair trading practices - carried out an in-depth investigation into the funeral market because of the “surprise” people experienced at the final cost of that farewell.

On average people spend about £4,000, so what do you get for that and how is the industry changing?

Evan Davis is joined by:
Gill Stewart, Managing Director, Co-op Funeralcare
Alison Crake, Senior Partner, Crake and Mallon Funeral Directors
Kate Tym, independent celebrant
And Greg Cranfield from JC Atkinson coffin makers.

PRODUCTION TEAM:
Producers: Alex Lewis, Drew Hyndman and Miriam Quayyum
Editor: Matt Willis
Sound: James Beard and Hal Haines
Production co-ordinator: Katie Morrison and Rosie Strawbridge