The Changing Face Of Property Management: Collaboration Over Competition With Corrine Forsyth

Update: 2025-09-22

Description

When I first started in property management, things felt very different to how they do today. You didn’t really connect with the agency down the road, and you certainly didn’t sit down with other property managers for a coffee and a chat. Everyone was guarding their rent rolls, and it was more about competing than sharing.

The problem is, working that way can feel pretty lonely. Property management is already a tough job, and without a support network it’s easy to burn out or feel like you’re the only one facing certain challenges.

Thankfully, we’re starting to see a real shift. More and more property managers are opening up, collaborating, and building communities that make the work lighter, smarter and far more enjoyable.

In this episode I chat with Corinne Forsyth, Head of Property Management at Ray White Beenleigh and Redland Bay, who has been right at the centre of this change. Starting out on the front desk at just 16, she’s worked her way through just about every role in the industry. Now she leads a team of 10 and plays an active part in creating spaces for property managers to connect from local “Coffees and Conversations” meetups to a brand new industry book club.

“ You can get further in life by working with people rather than constantly being pitted against each other, because that's a pretty miserable way to have a career.” - Corrine Forsyth

We cover:

Why collaboration over competition in property management is helping to lift industry standards and reduce burnout
How to host a Coffees and Conversations event that brings property managers together and builds a supportive local network
The retention benefits of encouraging your property management team to network, learn and grow outside the office
How Corinne’s experience in sales and overcoming burnout shaped her confidence and leadership in property management
Why consistent property management training and external voices can improve your team’s performance and client service
How the PM Book Club is creating a new space for property managers to connect, share ideas and focus on self development.
Practical BDM strategies that free up time, improve data collection and drive sustainable rent roll growth
Why business owners need to see property management as the true asset of their agency and how this mindset shift can increase long term value.

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call

Kolmeo: https://kolmeo.com/

Sensor Global: https://sensorinsure.com/ https://sensorglobal.com/

HD&U Sales Bundle: https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

Join the PM Book Club What's App Group: https://chat.whatsapp.com/LE0BQOCnKH9LLqMhkWpcf1?mode=ems_copy_t