The Common Sense Approach to Service with Ben Vollmer
Update: 2022-06-15
Description
In this week's episode, we are joined by Ben Vollmer. Ben has over 25 years of experience in consulting, sales, and product management at General Electric, ePartners (acquired by DXC) and most recently, Microsoft. Ben Vollmer joined IFS with the primary objective to enable customers to maximize the three areas that define moments of service: customers, people, and assets.
Ben shares his insights on the future of customer experience and what it will take to get there!
Ben shares his insights on the future of customer experience and what it will take to get there!
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