The Flywheel Effect: Building a Business That Grows Itself - Dan Claps
Description
In this solo episode of the I Fired My Boss podcast, host Dan Claps returns to the mic with a power-packed reflection on the fundamentals of building and scaling a successful franchise business. Drawing from his experience leading a fast-growing home services franchise system, Dan breaks down the core of business operations into a deceptively simple formula: generate leads, sell the job, deliver exceptional service, ask for reviews and referrals, and repeat. He emphasizes that while business may be simple in structure, it's far from easy—requiring relentless execution, consistency, and a deep commitment to doing the “boring” things well, day in and day out.
Dan also parallels his personal fitness journey with entrepreneurship, highlighting the compounding power of repetition and delayed results. He dives into the psychology of success, the "whoosh" effect in both health and business, and how sticking to a daily playbook—especially in the early, gritty stages—can lead to massive breakthroughs. He ends the episode with a masterclass in home services sales, outlining a customer-centric, question-first approach that helps franchise owners and technicians build trust, uncover true customer needs, and close with confidence. Whether you’re a franchise owner, franchisor, or aspiring entrepreneur, this episode is a high-value reminder that long-term success comes from mastering and repeating the basics—longer and better than anyone else.



