"Hiring for fit is crucial; training can follow."

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Summary
 
In this conversation, Jill Allen and Alan Twigg discuss the challenges of hiring and retaining employees in the tight labor market, emphasizing the importance of workplace culture, reference checks, and performance management. They explore best practices for onboarding, the necessity of background checks, and the complexities of HR compliance in today's evolving landscape. The discussion highlights the need for introspection when addressing employee performance issues and the significance of regularly updating HR policies to ensure compliance.


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Bent Ericksen & Associates - https://bentericksen.com


Takeaways

• Most people don't enter business to deal with HR issues.
• Hiring for fit is crucial; training can follow.
• A strong workplace culture helps retain employees.
• Reference checks should focus on former employers, not personal references.
• Background checks are essential in today's labor market.
• Addressing poor performance early is key to retaining good employees.
• Introspection is important when dealing with underperforming staff.
• A structured approach to performance management can yield positive results.
• HR compliance is increasingly complex and varies by state.
• Regularly updating employee manuals is essential for compliance.

Chapters
 
00:00  Introduction and Guest Introduction
01:38 Welcoming Alan Twigg
02:13 Background of Bent Ericksen and Associates 
05:27 Challenges in Hiring and Retaining Employees
09:33 Importance of Reference and Background Checks
23:08 Addressing Poor Performance in the Workplace
24:37 Addressing Toxic Employees
25:31 Introspection and Onboarding
27:05 Performance Standards and Expectations
29:04 Commitment to Change
33:25 HR Compliance and Legal Nuances
37:07 Staying Updated with Employment Laws
38:16 The Value of HR Compliance
42:04 Final Thoughts and Contact Information

Episode Credits:
 
Hosted by Jill Allen
Produced by Jordann Killion
Audio Engineering by Garrett Lucero

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