The Hidden Power of Saying It Well
Update: 2025-08-07
Description
Great communication isn’t just a nice-to-have. It’s a leadership skill that shapes culture, builds trust, and drives alignment.
In this episode, Rachel Peck shares lessons from nearly a decade at Harry’s, where she helped scale internal messaging from a 10-person startup to a global team of 1,000+.
From writing for founders, navigating crisis comms, and making company values stick, Rachel breaks down what most Chiefs of Staff overlook about internal and executive communications and how to build systems that work even in moments of chaos.
Explore Rachel's work: https://metronome.consulting/
Learn more from Rachel in Chief of Staff Launchpad: https://www.chiefofstaff.network/chief-of-staff-launchpad
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