The Journey of a Customer Success Pro: From CSM to VP
Description
The CS Promotion Tracker: https://www.thecustomersuccesspro.com/offers/wh6BFvEc
In this episode of the Customer Success Pro Podcast, Anika Zubair shares her personal journey from a Customer Success Manager (CSM) to the Vice President of Customer Success in just seven years. She discusses the common mistakes that keep professionals stuck in their careers and provides actionable strategies for career advancement. Anika emphasizes the importance of visibility, mindset, and taking ownership of one's career path, encouraging listeners to step out of their comfort zones and invest in their personal growth.
Chapters
00:00 Anika's Journey: From CSM to VP
03:20 Common Mistakes in Career Progression
17:07 Strategies for Career Advancement
30:02 The Importance of Visibility and Mindset
Connect with Anika Zubair:
Website: https://thecustomersuccesspro.com/
LinkedIn: https://www.linkedin.com/in/anikazubair/
CSM RevUP Academy: https://thecustomersuccesspro.com/revup
Want to be our next guest? Apply here: https://www.thecustomersuccesspro.com/podcast-guest
Book Anika as a speaker at your next team event: https://www.thecustomersuccesspro.com/team-event
United States
