The Way You Do One Thing Defines the Way You Do Everything
Update: 2025-09-24
Description
The way we do the tiny things sets up the way you'll perform everything. There's no such thing as an irrelevant act of mediocrity. Even if you clean toilets, do it with pride and love. A few summers ago I met a man who cleans toilets at the Johannesburg airport. He beamed “Welcome to my office” as I entered. The place was flawless. His passion was palpable. That man is my hero. And he reminded me that all work has dignity and honor.
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