The one where chatGPT visits CX Passport - E103
Description
For the first time, I’m recommending you view this episode rather than listen to it. www.youtube.com/@cxpassport
🎤Will there be a place for humans in Customer Experience? Find out in “The one where chatGPT visits CX Passport” Episode 103🎧 What’s in the episode?...
(How I made this video is in the episode resources below)
🤖Why get AI’s perspective on customer experience?
😨Will Humans have a place?
😠Why are companies continuing to provide poor customer experience?
👉How can companies keep humanity in their customer experience?
😋What’s chatGPT’s favorite food and where does it want to travel next?
📈How would chatGPT prove the ROI of customer experience initiatives?
Hosted by Rick Denton “I believe the best meals are served outside and require a passport”
💭“Absolutely…I think there will always be a role for humans in customer experience. Technology is great for streamlining processes, but it can never replace the human element of customer service” - chatGPT
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Episode resources:
Website: chatgpt.com
Email: chatgpt@gmail.com
Twitter: @chatgpt
—chatGPT’s responses were prompted using the questions you hear in the episode fed into the OpenAI playground https://platform.openai.com/playground
—The avatar was created using midjourney https://midjourney.com/
—Videos were created with D-ID https://www.d-id.com/
—Incredibly easy to make