DiscoverThe Sterling Family Law ShowTom’s Trek: The Law Firm Metrics System Behind Our Success - #170
Tom’s Trek: The Law Firm Metrics System Behind Our Success - #170

Tom’s Trek: The Law Firm Metrics System Behind Our Success - #170

Update: 2025-10-14
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Law firm metrics made simple: Track your waterfall from calls to clients. Tom's 12-month journey shows exactly what to measure.

Family law firms struggle without proper client acquisition tracking and legal practice benchmarking. This law firm waterfall analysis breaks down every metric from call answer rates to attorney close rate optimization.


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📝 Get your FREE Law Firm Growth Guide: https://jsterlinghughes.com/


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📄 CHAPTERS
0:00 - Law Firm Metrics Breakdown: Tom's 12-Month Performance Review 

4:53 - The Complete Law Firm Waterfall Analysis: Calls to Clients 

8:37 - Sterling's Law Firm Conversion Rates: Real Numbers From a $17M Firm 

13:38 - Attorney Close Rate Optimization: Why Sterling Hits 33% 

16:29 - Legal Practice Benchmarking: How to Compare Your Numbers 

20:38 - Attorney Marketing ROI: Working the Waterfall Backwards 

24:55 - Law Firm KPIs Tracking: Cost Per Lead and Budget Planning 

33:03 - Sterling's Marketing Cost Target: The 15-17% Rule


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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

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4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

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Tom’s Trek: The Law Firm Metrics System Behind Our Success - #170

Tom’s Trek: The Law Firm Metrics System Behind Our Success - #170

Jeff Sterling Hughes