Transforming Client Communication and Legal Systems with Brian Glass - 451
Description
Shownotes can be found at https://www.profitwithlaw.com/451.
Are you struggling to maintain effective communication and client satisfaction in your law firm?
Join Moshe Amsel and Brian Glass, partner and trial lawyer, as Brian shares his expert strategies on creating effective client roadmaps, the importance of personal touch over automation, and why setting clear expectations is vital for client satisfaction. Moshe and Brian also dive into key factors that contributed to an impressive 383% revenue growth in Brian's division and the crucial role of speed and efficient case selection.
Listen now to uncover the secrets to transforming your legal practice and ensuring a positive client experience!
Chapters:
[00:00 ] - Introduction to Brian Glass
[14:37 ] - What Fuels Long-Term Success in Law Firms?
[26:30 ] - The Secret Ingredients of Exceptional Law Firm Customer Service
[40:53 ] - The Number One Key to Law Firm Growth
[48:34 ] - Brian's Parting Piece of Advice
Resources mentioned:
Take the Law Firm Growth Assessment and find out how you rate as a law firm owner!
Check out our Profit with Law YouTube channel!
Learn more about the Profit with Law Elite Coaching Program here
Episode 40 - Lessons From The Life Of A Giant
Renegade Lawyer Marketing by Ben Glass
Living Forward by Michael Hyatt and Daniel Harkavy
Connect with Brian Glass: LinkedIn | Instagram
Great Legal Marketing Summit notes
Client Communication Portal Software for Law Firms: Hona
Join our Facebook Community: https://www.facebook.com/groups/lawfirmgrowthsummit/
To request a show topic, recommend a guest or ask a question for the show, please send an email to info@dreambuilderfinancial.com.
Connect with Moshe on:
Facebook - https://www.facebook.com/moshe.amsel
LinkedIn - https://www.linkedin.com/in/mosheamsel/