Aaron addresses the skilled trades gap, operational efficiency, and customer service. He also highlights the critical role of technology in supporting and elevating the skilled trades, and the future of tech in the industry.

Welcome to Elevating Brick and Mortar. A podcast about how operations and facilities drive brand performance.

On today’s episode, we talk with Aaron Salow, CEO of XOi Technologies. XOi provides digital tools for techs on site, and connects people from all part of the field service ecosystem with the equipment they service.

GUEST BIO
 

Aaron Salow grew up around his family’s factory, where he worked through high school and college. As a professional, he continued to pursue work in manufacturing and construction. As an entrepreneur and an employee in these industries, he continued to grow his experience and admiration for the people that make this country run. Whether it was hub components for heavy trucks, or a clean room for the Department of Defense, the fingerprints of hard work and resolve was evident everywhere he spent time.

Aaron quickly noticed that less and less people want to go into the skilled trades. He started XOi to solve the biggest problem every company in blue-collar industries are facing today: a skilled trades gap. They are struggling to answer the question: "in the face of a growing skills gap, how do we grow?" His mission at XOi is to help companies answer this question.

TIMESTAMPS

00:28 - About XOi Technologies

01:02 - Aaron’s journey

04:52 - Reframing the college narrative

16:20 - Getting buy-in

29:51 - Evolving consumer expectations

35:48 - Let’s talk about AI

48:05 - Future thinking

49:35 - Where to find Aaron

SPONSOR

ServiceChannel brings you peace of mind through peak facilities performance.

Rest easy knowing your locations are:

• Offering the best possible guest experience
• Living up to brand standards
• Operating with minimal downtime

ServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers.

LINKS

• Connect with Aaron on LinkedIn
• Connect with Sid Shetty on Linkedin
• Check out the ServiceChannel Website

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