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Could a simple framework transform the way your organization reinforces training? Meet QALMS, the ultimate tool for developing effective training reinforcement partners. In this episode, we strip down the QALMS framework—Questions, Activities, Learning projects, Motivator, and Supplemental coaching—to show you how it can seamlessly integrate with your training initiatives. Whether you’re rolling out a new course on negotiation skills or refining customer service protocols, this versatile approach enables leaders to become your true allies in ensuring long-term success.

We share compelling examples of QALMS in action across various sectors like sales, customer service, banking, and credit unions. Learn how to craft a coaching map that outlines critical questions, activities, and learning projects, and discover strategies to keep your team motivated and supported. We'll walk you through creating customized coaching materials, from observing and journaling to peer-to-peer practice sessions. This episode will equip you with the insights to leverage QALMS as both a teaching and design tool, ensuring that the knowledge gained in training programs translates into real-world excellence.

Welcome to Coaching Conversations

We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a

Check out our Approachability & Coachability series, a webinar-based coaching approach that encourages all leaders and their employees to become approachable and coachable through specific, actionable techniques and strategies. This leads to better teamwork for leadership and creates a positive coaching culture within an organization.

Get more info here: https://form.jotform.com/233023396805051

Are you interested in the latest coaching strategy from Tim Hagen? Check out the new Journal-Based Coaching Guide series, where you can improve critical workplace skills by listening to audio lessons via weekly QR codes from Tim Hagen, and journal what you've learned from the lessons. Current topics include emotional intelligence, motivation, accelerating teamwork, mastering self-regulation, and more crucial workplace topics.

Check out how the new Journal-Based Coaching Guide series works and start your leadership development journaling journey today at https://www.WorkplaceCoachingBooks.com.