Learn more the 3 AI Solutions to improve business Profitability and Sustainability: 
https://activateCX.arroyo360.com/ai
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Want to improve customer experience, learn how AI contact center solutions can help? In this video, we interview Kolin Koehl (CPO at ObserveAI)! Together Frank and Kolin dive into the world of the 3 main AI tools for improving customer experience as a means to boosting your sales and customer support performance. 

Kolin also addresses common concerns about bringing AI into your CX plan. At the end of the day, learn how to keep your customers and become sustainable against competition with this compelling value proposition?

Contact Arroyo360 to get clarity on approaching AI in a way that makes sense for you. Don't forget to subscribe for more tech updates!

CHAPTERS
00:00 Intro
00:10 A Day in the Life of an AI Product Leader
05:29 What is the Winning AI for CX Product Set
07:18 Getting to a Shared AI Understanding
10:19 How far do you go with AI in CX?
11:52 Knowing that your AI is working!
13:04 How to ensure the AI behaves nicely!
14:34 Agentic AI, the new Kid on the block!
16:08 Adopting, Adapting, and Getting in the Groove
17:50 In Security we Trust!!!
20:01 Is your C-Suite on Board with AI?
22:18 Thanks Kolin!!