What 300 Events Taught Jenna About Systems, Delegation, and Growth
Description
In this episode, we sit down with Jenna Jackley, founder of Bloom Coffee in Nashville, to unpack how she grew from a garage-built cart to running 300+ events a year. You’ll learn how she made the leap from side hustle to full-time, the mistakes she made in her first year, and the sticky note exercise that transformed her business.
Jenna shares exactly when she knew it was time to hire, how she transitioned away from vending to prepaid events, and the systems that helped her finally delegate and scale. Whether you’re just starting out or looking to get out of the “hands dirty” phase, this episode will show you how to build a cart business that can run without you.
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⏱️ Timestamps
00:00 – Welcome + Jenna’s early days with FlashQuotes
02:18 – Starting Bloom Coffee in a garage during the pandemic
03:52 – Breaking even fast and realizing this could be full-time
04:36 – The leap from side hustle to full-time business
06:07 – Surviving the “early slog” of long hours and low pay
08:55 – Why she quit vending events and focused on prepaid bookings
10:38 – Why Bloom Coffee never wanted a brick-and-mortar
11:26 – Who shouldn’t start a mobile cart business
13:42 – Building systems before the busy season snowball hits
16:12 – Thinking like a founder: how Jenna started stepping back
17:02 – Promoting from within and finding her right-hand person
19:17 – The hardest part of letting go (and how she managed it)
21:18 – The sticky note exercise that changed everything
22:41 – Testing her team by running events while she was in Paris
23:36 – How delegation unlocked new growth and freedom
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🔑 Key Points
Why vending by the cup keeps you stuck
The exact moment Jenna knew she could go full time
How to systemize before you scale
A practical delegation exercise you can try today
Why stepping back might be the key to growth