What AI Can (and Can’t) Do for Facility Management — Insights from Brian Haines
Description
What does AI really mean for the future of facility management, and how can FMs stay essential as technology accelerates?
In this episode, host Edward Wagoner talks with Brian Haines, IFMA Global Influencer and longtime real estate and technology strategist. Brian breaks down why AI is only as good as the data behind it, how natural-language tools are transforming daily FM work, and why maintaining professional expertise is more important than ever.
They explore the growing convergence of IT and operational technology, the potential for autonomous buildings, and the upskilling FMs need to stay ahead. Brian also shares advice for veterans, young professionals and anyone entering the field. Plus his outlook on how AI will shape the future of facility management.
00:00 Introduction
00:53 Exploring AI in Facility Management
01:44 Interview with Brian Haines
05:09 The Role of Data in AI
09:24 AI's Impact on Facility Management
17:23 Autonomous Building Control
25:09 Veterans in Facility Management
35:42 Future of Facility Management
38:36 Conclusion
Sponsor:
This episode is sponsored by ODP Business Solutions!
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