We recently had a chance to connect with Tom Cole the President and CEO of RDA. Here’s a summary of our conversation with the full interview to the right.

While working with different clients on how to improve their market strategies, one of the biggest red flags we see is a company having 30 or 50 things that they consider to be “key measurables.” On paper, this may seem like attention to detail. In reality, however, this is more likely a sign that they don’t know what to focus on. In other words, they don’t know how to meaningfully measure their business so they just measure everything. Ideally, you want to get yourself down to around 4 or 5 key KPIs in order to track your progress towards business goals. But where do you start? Let’s take a look.