What Business Owners Can Learn From Charities About Goodwill /w Narelle Hand
Description
What if the most valuable asset in your business is one you can’t physically see?
In this episode, Narelle Hand, CEO of the Northern Beaches Women’s Shelter, shares how not-for-profits can build trust, drive impact, and earn loyalty, while funding and delivering a sustainable service that makes a positive difference.
As Narelle puts it: “I NEVER EVER worry about the money.” Instead, she focuses on delivering a quality service with strong outcomes because when those are in place, the rest follows.
A framework I believe is foundational for building goodwill in any business.
We cover:
· Why transparency builds trust and goodwill· Focusing on quality over quantity
· How to build a highly capable team with limited resources· Managing risk and delivering returns, in high-stakes sensitive environments
· The power of a people-first approach
· The link between goodwill and sustainable earnings
This episode is packed with lessons that every business, not just not-for-profits, can learn from.
It reminds us of the basic ingredients that help create goodwill, and therein sustainable business value.
United States
