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What really happens when you call bylaw? 

Carlin Lutzer sits down with Vikram Kulkarni, the Municipal Enforcement Manager for the Town of Okotoks, to unpack what municipal enforcement really is—and what it isn’t. 

Together they demystify the roles of peace officers vs. bylaw officers, explain how a complaint-based system works, and delve into the delicate balance between community safety and personal freedom. 

From poop scofflaws to e-scooter etiquette, rain emergencies to parade patrols, this conversation is full of insights for anyone curious about how Okotoks keeps its friendly, charming identity while growing into a modern town.

Listen For

3:55 Who’s Who in Enforcement: Peace Officers vs. Bylaw Officers

10:35 The Tiered Response: Managing Massive Community Events

13:23 Complaint-Based System: How it Works and Why It Exists

20:10 Privacy Myths Busted: What Happens When You Call Bylaw

38:06 Positive Ticketing: Catching Good Behavior in the Act

44:29 Small Acts, Big Impact: Everyday Heroes in the Community

Connect with guest: Vikram Kulkarni

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