What Most B2B Companies Get Wrong About Customer Success
Update: 2025-11-23
Description
Customer onboarding expert Donna Weber reveals how to turn new buyers into long-term advocates.
Learn how her Orchestrated Onboarding framework drives faster time to value, stronger retention, and revenue expansion.
Discover why aligning sales, marketing, and customer success is the key to post-sale growth.
You’ll hear:
- How to stop the handoff chaos that kills momentum
- The mindset shift that turns onboarding into your biggest growth lever
- Why "time to first value" is the metric every team should chase
- How one company reduced onboarding costs by 30 percent
- What B2B leaders must do now to improve retention and expansion
If you're in SaaS or high-ticket B2B and care about renewals, referrals, and long-term revenue, you need this strategy.
Watch now and start turning first impressions into lasting impact.
Comments
In Channel
Download from Google Play
Download from App Store
United States00:00
00:00
1.0x
