DiscoverExperiencing Healthcare PodcastWhat Patients Want vs. What They Need: Who Decides?
What Patients Want vs. What They Need: Who Decides?

What Patients Want vs. What They Need: Who Decides?

Update: 2025-06-05
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EPISODE NOTES

  • The concept of information asymmetry between patients and providers
  • Why clinical expertise isn’t enough without emotional intelligence
  • How health literacy and “teach-back” transform patient outcomes
  • Why the guide, not the hero, plays the most important role in patient care
  • How healthcare can marry evidence-based decisions with patient values
  • When too many options become overwhelming—and how to simplify decision-making
  • Building systems of collaboration instead of clinical control
  • Tools for aligning patient needs with long-term outcomes
  • A model for care where understanding is as important as intervention

 

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What Patients Want vs. What They Need: Who Decides?

What Patients Want vs. What They Need: Who Decides?

Matt Staub, Jamie Preston