Over the past decade, financial services have seen a huge shift towards digital. This change, however, is happening much more slowly in the debt sector. This creates a rift in the customer journey. Front-end, it’s quick and easy to access credit. But once you fall behind on payments, you’re expected to resolve them in an analogue fashion. Why is it that the uptake of new innovations and technologies is slow in this space? Find out in our latest episode of Break The Cycle, as we chat to our CEO and co-founder Amon Ghaiumy.