DiscoverThe Restaurant Success PodcastWhen The Easy Way Is the Colossally Wrong Way
When The Easy Way Is the Colossally Wrong Way

When The Easy Way Is the Colossally Wrong Way

Update: 2025-09-08
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Description

In today's challenging restaurant business climate, many successful operators find themselves stuck despite mastering two or three key areas of their business. This episode explores why consumer sentiment is impacting restaurant spending, how restaurant entrepreneurs can break through growth barriers by tackling areas that don't come naturally to them, and the critical importance of developing comprehensive business skills to achieve true scalability. Matthew discusses real examples of multi-unit independent restaurant owners who are struggling with leadership development, profit optimization, and operational systems, while providing actionable strategies for restaurant business growth in a flat market where guests are more selective than ever.

Key Topics Covered

  • Consumer sentiment data showing widespread concern about inflation and job security affecting restaurant spending
  • Why restaurant owners get stuck knowing only 2-3 of the 10 essential business skills needed for growth
  • The difference between working ownership hours versus creating actual business output
  • How to master areas that don't come naturally to achieve economies of scale in restaurant operations
  • Leadership development challenges for managers who run shifts but can't inspire teams
  • Profit level optimization and restaurant valuation considerations for retirement planning
  • Service and menu upgrades to boost online reviews and customer acquisition

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Resources Mentioned

Connect with Matthew Mabel

Matthew works with owners of successful, independent, multi-unit restaurants to improve:

  • Profit growth
  • Sales optimization
  • Guest count increase
  • Unit expansion
  • Employee engagement
  • Brand loyalty

How to Support the Show

  • Subscribe to the Restaurant Success Podcast and Newsletter
  • Rate and review the show
  • Visit www.surrender.biz for additional resources
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When The Easy Way Is the Colossally Wrong Way

When The Easy Way Is the Colossally Wrong Way