KNOW founder and CEO Krish Sridhar joins Shawn Walchef to share how a simple digital checklist grew into a platform used by millions of frontline workers across the world. Krish explains why hospitality teams need intuitive, mobile tools that remove friction and create clarity, how AI should stay invisible, and why KNOW builds features directly with operators. This episode reveals how better workflows, communication, and daily structure can transform frontline performance in any multi unit business.

Interview Takeaways:

• Empowering Frontline Teams Through Simple Tools – KNOW was built on the belief that frontline workers deserve technology that is clear, intuitive, and easy to use. By centering the platform around digital checklists that guide daily tasks, prompt action, and capture proof, KNOW removes friction for employees and gives operators confidence that work is actually getting done.


• Hospitality Software Shaped by Real Operators – KNOW’s evolution has always been driven by its partners. Features like peer recognition, workflows, attendance tools, and integrations were all created because operators needed simple ways to communicate, stay aligned, and standardize work across locations. The platform grows in the direction real teams pull it.


• AI That Helps Without Getting in the Way – Krish Sridhar believes AI should stay behind the scenes. Instead of overwhelming users, it should make work feel easier and more natural. KNOW uses AI to streamline training, automate prompts, and simplify decision making, all while keeping the focus on the people doing the work.

Episode Links:

• Krish Sridhar on LinkedIn: https://www.linkedin.com/in/akrishsridhar/


• KNOW online: https://www.getknowapp.com/


• KNOW on LinkedIn: https://www.linkedin.com/co@mpany/getknowapp/


• CREATE: https://informaconnect.com/create/

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