Jason Smith is the Owner and CEO of Spotlight Social Advertising, LLC, a company specializing in creating high-converting social media campaigns on platforms like Facebook and Instagram. Founded in 2016, the agency has grown to manage robust campaigns across various social media platforms, primarily focusing on e-commerce clients. Prior to his venture into digital marketing, Jason served as a Los Angeles police officer for 13 years.

In this episode…

Too often, business owners rush to blame their Facebook ads when sales slow or leads dry up. But is the ad platform really the root cause — or is there something deeper going on in the business itself? What if the problem isn’t the ads, but what happens after the click?

According to Jason Smith, a digital advertising expert, the real issue lies in business owners not taking responsibility for the full customer journey. He highlights how weak conversion funnels, poor communication, and unrealistic expectations frequently sabotage success, regardless of how good the ads are. This blame-shifting creates a cycle of agency hopping and missed growth opportunities. Jason demonstrates how many business owners fail to understand metrics like MER, ignore agency advice, and still expect high ROAS without investing in proper infrastructure or optimization.

In this episode of the Truth About Social Ads, Jason Smith talks about why Facebook ads often get scapegoated for broader business failures. He breaks down how poor conversion rates, lack of internal follow-up, and misaligned goals lead to underperformance. Jason also shares real client stories that illustrate how agencies get unfairly blamed and provides insights on being a better partner to your agency.