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Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! https://www.servicebusinessmastery.com

In this episode of the Service Business Mastery podcast, host Josh Crouch talks with Eric McGrath, leadership coach, EOS Implementer, and Chief Excellence Officer at Driven Leadership. They talk about how Eric helps business owners grow by building better leaders and teams. Eric shares how the EOS system improves structure, goal setting, and meetings that lead to action. He explains how emotional intelligence, one-on-one check-ins, and strong team roles help solve problems and build trust. Eric also highlights why self-growth and leadership habits are key for long-term business success.

This conversation focuses on Eric McGrath’s work helping business owners lead with clarity and structure. Eric shares how using EOS, setting clear goals, and improving meeting habits help teams grow. He explains how emotional intelligence, one-on-ones, and strong team roles build trust and solve problems. The discussion highlights why good leadership, personal growth, and clear systems are key to long-term success in any business.

In this episode, here's what you can expect to learn: 

1. How EOS brings structure and clarity to your business.

2. Why strong leadership habits lead to better team performance.

3. How regular one-on-ones build trust and solve issues early.

4. Why do clear roles and accountability help teams grow.

5. How personal growth makes you a better business leader.

Timestamps ⏰

00:00 - Episode Recap

02:48 - Meet Eric McGrath of Driven Leadership

03:54 - Eric’s Journey into Leadership Coaching

05:06 - Why EOS Matters for Business Growth

07:13 - Visionary vs Integrator: Finding Balance

09:50 - Setting Rocks, Scorecards & To-Do’s with EOS

12:34 - Building Meeting Structures That Work

14:58 - How EOS Solves Team & Growth Challenges

21:54 - A Real Story: Changing Leadership Style

28:24 - Psychological Safety and Team Success

34:03 - Why Emotional Intelligence is a Must for Leaders

42:40 - The Power of One-on-Ones in Team Building

49:18 - Final Thoughts and How to Reach Eric McGrath

If you enjoyed this chat with Eric McGrath, please leave us a review (5 stars would mean a lot 😉).

Links & References:

LinkedIn: 

• Eric McGrath

• Driven Leadership

Website: 

• Driven Leadership

This episode is kindly sponsored by:

• Free-2-grow

• Sera

• UpFrog

• CallRail

• CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!

• MarketStorm

• Rilla

• Lace.ai

• Autobot.ai

Connect with us!

• Tersh Blissett

• Josh Crouch

• Join the Service Business Mastery Facebook group for more updates!

• Visit our website: www.servicebusinessmastery.com

Affiliate links:

• Castmagic

• StreamYard

• IfTTT

• Zyra Talk