DiscoverSecuredWhy User Experience Can Make or Break Security Systems
Why User Experience Can Make or Break Security Systems

Why User Experience Can Make or Break Security Systems

Update: 2025-09-22
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In this episode of Secured, host Mike Monsive sits down with Idan Koren, CMO of Verkada, for another deep dive into how cloud-native security platforms are reshaping the industry. What began with video surveillance has now expanded into a full ecosystem of cameras, access control, intercoms, alarms, and analytics—technology designed to work seamlessly out of the box.

Mike shares firsthand how quickly he was able to set up Verkada’s platform with no prior training, from cameras and access control to intercoms and PA systems, all working in under 15 minutes. That intuitive experience, Koren explains, is central to Verkada’s growth—and why integrators and end-users alike see it as a step change from traditional on-premise solutions.

The conversation explores the competitive landscape, including the rise of companies like Rhombus and Jenea, and why easy integration between systems has become the baseline for modern security solutions. They also tackle the balancing act between keeping software intuitive while still offering the depth and customization enterprise clients demand.

Looking ahead, the episode highlights the future of cloud adoption, large-scale enterprise takeovers, and the return of facial recognition technology as legislation evolves. For schools, enterprises, and integrators, the stakes are clear: the shift to cloud-first solutions isn’t slowing down—it’s accelerating.

Whether you’re evaluating new deployments or planning a system refresh, this discussion provides a candid, real-world look at how cloud-native platforms are setting the pace for the future of security.

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Why User Experience Can Make or Break Security Systems

Why User Experience Can Make or Break Security Systems