Why empathy should be at the heart of employee communication on the frontline

Update: 2023-08-16

Description

In this episode, Bristel Minsker, Communications Director at Filtration Group, speaks on how building a human connection and practicing empathy has helped her organization stay grounded by connecting headquarters to local leaders and frontline employees. With her experience of ‘striking a balance’ between frontline employees’ safety on the manufacturing floor and the protocols of the pandemic, she discusses how empathy, communications and technology were pivotal in the global scheme of the company.

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In Channel

‘Doing HR differently’ – what should we be teaching the next-gen of frontline People leaders? - with Kim Reynolds

2023-12-1337:34

‘Bring them in from the start, - how to secure IT buy-in for frontline tech - with Sonya Poonian

2023-11-1534:21

Overcoming asymmetries – the power of community at work - with Gary A. Bolles

2023-11-0135:08

Internal comms' critical role as 'the voice of the people' - with Zoe Humphreys

2023-10-1837:51

Mind the gap – bridging cultural (and other) divides to improve the impact of employee comms.

2023-09-1330:30

Why empathy should be at the heart of employee communication on the frontline

2023-08-1626:05

How Microsoft is driving digital transformation on the frontline

2023-08-0231:19

Why an omnichannel communication strategy is key to consumerizing your frontline EX - with Gethin Nadin

2023-07-1728:28

FastFwd - Introduction

2023-07-1700:44

00:00

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Why empathy should be at the heart of employee communication on the frontline

#box-pro-ellipsis-175958613499419{-webkit-line-clamp:2;}Why empathy should be at the heart of employee communication on the frontline

Why empathy should be at the heart of employee communication on the frontline

Why empathy should be at the heart of employee communication on the frontline