Working Procedures
Update: 2024-01-18
Description
In this episode, Sam Carpenter and Josh Fonger emphasize the significance of working procedures in business transformation and the need for courage and a systematic approach. The conversation delves into the following essential themes:
- How the implementation of working procedures shifts businesses from chaos to control and profitability.
- The vital role of employees in crafting and maintaining working procedures.
- Determining critical processes that require documented procedures and striking a balance between systemization and flexibility.
- How to avoid the “hero’s trap” by empowering employees.
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