Your Communication Style Can GET YOU or COST YOU Clients
In this episode, Kristina talks about the varied ways customers can communicate with your business and why your communication style may be getting you or costing you clients!
How many ways can your clients reach out to you? Besides phone, email & text, you also need to consider that someone may be trying to reach you through social media direct messaging. Are your notifications turned on? Do you even know? YOU MAY BE MISSING OUT ON BUSINESS!
Your communication - through all channels - should be a reflection of your business’s personality and branding. Does your current communication style, response time, follow-up, tone and helpfulness reflect that?
Response time can get you or cost you clients! If you can’t respond right away, do you have automated systems in place to give potential new clients realistic expectations of when they will hear back from you?
BY THE TIME YOU FINISH LISTENING, YOU’LL DISCOVER why your business’s communication style may be getting you or costing you new customers!
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Connect with the host:
Kristina Stubblefield - www.kristinastubblefield.com social media @kristinastubblefield